Frequently Asked Questions

Shipping

Where do you ship?
Currently, SparklebyFeny ships only within India. International shipping is not available at this time.
How long does delivery take?
Orders are delivered within 5–10 working days, including processing time. Most orders arrive within 7 days.

Returns & Refunds

What is your return policy?
Returns or refunds are accepted only if the product is defective, damaged during transit, or missing. A complete, unedited unboxing video is mandatory.
Why is an unboxing video required?
The unboxing video helps us fairly verify transit-related issues and protects both customers and our business.

Jewellery Care

Is the jewellery anti-tarnish and waterproof?
Our jewellery is anti-tarnish and water-resistant. For best longevity, avoid prolonged exposure to water, perfumes, and harsh chemicals.
Do you manufacture the jewellery?
No. SparklebyFeny is a retail seller, not a manufacturer. We carefully source jewellery from trusted suppliers.